Web Privacy & Cookie Policy

With this document we intend to describe how to manage the personal data of users and visitors who access the site and how our site uses cookies. The information is provided pursuant to Articles 13 and 122 of the Code regarding the protection of personal data (Legislative Decree 196/03, so-called Privacy Code) and the General Provision of the Guarantor of 5 June 2015 on cookies. It concerns those who connect to the web and mobile access points, with the exception of third-party content that may be consulted by the user through special links. Tenco S.r.l. unipersonale guarantees compliance with the legislation on the protection of personal data. Users / visitors must read this Policy carefully before submitting any type of personal information and / or filling out any form present on the access points mentioned above.

Person in charge of the treatment of the personal data

The person charged of the treatment of the data is Tenco S.r.l. unipersonale with offices in via Arbora, 1 - 16036 Avegno (GE). Any requests pursuant to art. 7 of Legislative Decree 196/03 must be addressed to Tenco S.r.l. unipersonale - via Arbora, 1 - 16036 Avegno (GE). The updated list of Personal Data Processing Managers is available on request. Within the Company personal data will be processed by the managers indicated in the aforementioned list.

Types of data processed and purposes of the processing

1) Navigation data

The computer systems and software used to operate this portal acquire, in their normal operation and only for the duration of the connection, some personal data whose transmission implicitly takes place in the use of Internet communication protocols. This information is not collected for the purpose of associating it to identified subjects but, by its very nature, could, through processing and association with data held by third parties, allow the identification of visitors users (e.g. IP addresses), domain names of the terminals used, the addresses in the notation URI (Uniform Resource Identifier) ​​of the applicants, the time of the requests, etc. These data, deleted immediately after processing, are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning. The data on web contacts are kept for a maximum of 7 days, except for any computer crimes committed against the site. No data deriving from the service will be communicated or disseminated.

2) Cookies

General information about cookies. Cookies are small text files that the websites send to the visitor's terminals (usually the browser), where they are stored before being re-transmitted to the same sites at each subsequent visit via the same terminal. Furthermore, each site can allow the transmission of the so-called third-party cookies, i.e. those generated by Internet sites other than the one the user is visiting (through objects in it such as banners, images, maps, sounds, specific links to web pages of other domains). On the basis of the subject in charge of which the management of cookies sent by a website falls, two types of cookies are distinguished: - first-party cookies when they are directly managed by the owner and / or publisher of the website (Tenco S.r.l. unipersonale) - third-party cookies when they are managed by parties unrelated to the website visited by the user Depending on their duration, cookies are divided into session cookies (i.e. the temporary ones and automatically deleted from the terminal at the end of the browsing session, closing the browser) and persistent cookies (i.e. those cookies that remain stored on the terminal until their expiration or cancellation by the user). Cookies have different purposes and are also distinguished based on them. They are primarily used for the transmission of communication or to provide the service requested by the user; more precisely, they allow to enable and optimize the operation of the website, perform IT authentication and prevent abuse, monitor sessions, improve the browsing experience of users, for example by keeping active the connection to restricted areas while browsing through the pages of the site without the need to re-enter User-Id and password and storing specific information about the users themselves (including preferences, type of browser and computer used). The aforementioned cookies are called technical (for their use the user's consent is not necessary), as without them some of the above operations could not be completed or would be more complex and / or less secure. Otherwise, if cookies are used for further purposes, typically for behavioral analysis and sending personalized promo-advertising messages (so-called profiling cookies) or even just to obtain, in the form of services provided by third parties, information in aggregate form on the number of users and how they visit the site (so-called analytics cookies), the user's consent is required. In fact, before sending these cookies on the terminal, in accordance with current legislation (Privacy Code and General Provision of the Guarantor of 5 June 2015), when you access the home page or other page of the site, is immediately shown in close-up a banner with a first brief information on the use of cookies and on the collection of consent, which the user can lend by continuing the navigation by selecting an item below the banner or by closing the banner itself. In any case, cookies can be read or modified only by the website that generated them; they can not be used to retrieve any data from the user's terminal and can not transmit computer viruses. Some of the functions of cookies can also be performed by other technologies; therefore, in the context of this web privacy policy, the term cookie refers to cookies and all similar technologies. Use of cookies on this site This site uses the following cookies: - first-party cookies managed directly from the website: - persistent used for: - the saving of authentication data via login session [Sessionid]; duration: 15 days - saving the choices related to cookies [hide-cookie-box]; duration: 30 days - the security of data provided through the contact forms [Crsftoken]; duration: 1 year - third-party cookies, analytics that collect anonymous / aggregate / statistical information about users who visit it; Tenco S.r.l. unipersonale is limited, as a technical intermediary, to send these cookies but does not manage their operations (therefore it does not have control and access to the information provided / acquired) as their functioning is the responsibility of the third parties. The service used is the analysis tool of Google "Google Analytics" (for more details see the information at https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage), which uses the following cookies: - persistent, used for: - the distinction of the user ID [_ga]; duration: 2 years - acceleration of the request speed [_gat]; duration: 10 minutes Management of cookie choices Cookies can be managed by the user through their browser. Gestione delle scelte sui cookie
I cookie possono essere gestiti dall’utente attraverso il proprio browser.
L’utente può gestire le proprie preferenze relative ai cookie attraverso le funzionalità presenti nei comuni browser (Explorer, Firefox, Chrome, Safari), che consentono di cancellare/rimuovere i cookie (tutti o alcuni) o di cambiare le impostazioni del browser stesso in modo bloccare l’invio dei cookie o di limitarlo a siti specifici (rispetto ad altri). È possibile conoscere le modalità con cui configurare le impostazione dei browser (di norma accessibili dalla barra “Strumenti”) andando sulle pagine web di “Supporto” dei fornitori dei suddetti browser (individuabili anche tramite motore di ricerca).
La disabilitazione dei cookie non preclude di per sé l'utilizzo dei servizi del sito internet; se però vengono cancellati/bloccati tutti i cookie, inclusi quelli tecnici, alcune operazioni non potrebbero essere compiute o sarebbero più complesse e/o meno sicure.

3) Data voluntarily provided by the user

The optional, explicit and voluntary sending of personal data to access certain services, or to make requests by e-mail, entails the subsequent acquisition by Tenco S.r.l. unipersonale of the address of the sender or any other personal data that will be processed exclusively to respond to the request or for the provision of the service.

Optional provision of the data

Apart from that specified for navigation data, users / visitors are free to provide their personal data. Failure to provide such data may entail the impossibility of obtaining what is requested.

Method of data treatment

The personal data acquired are processed through the use of automated tools and / or manually and only for the time strictly necessary to achieve the purposes for which the data were collected. Tenco S.r.l. unipersonale observes, however, the current regulations in order to prevent the loss of data, illicit or incorrect use and unauthorized access.

Rights of the interested parties

I soggetti cui si riferiscono i dati hanno il diritto, ai sensi dell'art. 7 D.Lgs 196/2003, di ottenere in qualunque momento, la conferma dell'esistenza o meno dei propri dati personali, di conoscerne il contenuto e l'origine, verificarne l'esattezza o chiederne l'integrazione o l'aggiornamento o la rettifica, scrivendo all’indirizzo email [email protected]. Ai sensi del medesimo articolo si ha il diritto di chiedere la cancellazione, la trasformazione in forma anonima o il blocco dei dati trattati in violazione di legge, di opporsi in ogni caso, per motivi legittimi, al loro trattamento.

Per qualunque altro tipo di informazione a riguardo l’indirizzo email di riferimento è [email protected].